1. 先分清楚團隊成果與個人角色
“We improved the process” 沒有交代你的貢獻。先用 we 說明團隊背景,再用 I 清楚說出自己負責的部分;不要把他人的工作攬到自己身上。
Our team was reviewing the support process. My role was to collect recurring questions and organize them into a draft guide.
預約體驗學員登入英文口說練習指南
準備專案例子時,除了「發生什麼事」,也要能回答「你做了什麼」和「為什麼」。不需要預測所有問題,但可以先把自己最熟悉的例子練得更完整。
“We improved the process” 沒有交代你的貢獻。先用 we 說明團隊背景,再用 I 清楚說出自己負責的部分;不要把他人的工作攬到自己身上。
Our team was reviewing the support process. My role was to collect recurring questions and organize them into a draft guide.
當對方問 “Why did you choose that approach?”,不要只把原本的行動再說一次。交代當時的限制、比較過的選項,以及你認為最重要的考量。以下是虛構例子。
We considered rewriting the whole guide, but we had limited time. I suggested starting with the most frequent questions so the team could review a smaller draft first.
“What would you do differently?” 可以從一個具體改變回答:提早確認需求、縮小第一次測試範圍,或更早讓相關人員參與。用自己的真實經驗,避免捏造成果或數字。
Next time, I would ask the support team to review the outline before I write the full guide. That would help us spot missing topics earlier.
如果不確定對方問的是技術細節還是你的角色,先問一個簡短的確認問題。需要整理思緒時,也可以停一下;不必立刻用很長的句子填滿空白。
Are you asking about my role or the team’s overall approach?
Could you clarify which part you would like me to explain?
Let me think of a specific example.
目標是讓回答能延伸成對話,而不是把每一個答案背到一字不漏。這個練習不保證面試結果。